Contact Point Fascism

In light of recent allegations that the presidency performed wire tapping covertly on various domestic persons, which did not really surprise anyways, this wire tapping is not limited to the presidency or even the government for that matter.

At my place of employment there exists a program called contact point. If one were to look at the wall jacks for the phone line, they would view a small, square box at which the line was plugged into. Scrawled upon this box there reads the letters "Contact Point". Due to corporate standards and homogenization, the company that owns this hotel instituted the above mentioned program to ensure 'guest satisfaction' and consistency. Basically, ALL phone calls are recorded. That's right ALL. Any call to make the latest drug deal. Any call to the significant. ANY CALL. Seems like some sort of privacy invasion. Evidently there is a telephone overlord or overlords that listen to every single call to make sure that the contact point standards are being met. If this was not bad enough, they then pick a call or calls and call the employee who participated in the call to 'coach' them on their skills, as well as, give them a graded score. So, if the line "I can help you with that" is not used or if the person spouts out a variation like "Let me check for you" or "let's see what we can do for you," they are marked off. The worst part is that if the scores are not met then that person will be fired. So, theoretically a person could have the best customer service in the world and be a 'superior' employee and still be fired if he did not follow the contact point approved script.

So before the fingers go pointing at Bushola and company, there must be eyes on the true government of America: THE CORPORATIONS!!!

Sorry. Had to play the political activist part for a second.